RETURNS

----

Our policy lasts 14 days. If 14 days have passed since your purchase, we unfortunately cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition in which you received it. It must also be in the original packaging.

Several types of products cannot be returned. Perishable goods such as food, flowers, or magazines cannot be returned. We also do not accept products for intimate or sanitary use, hazardous products, or flammable gases or liquids.

Other items that cannot be returned:

* Gift cards

* Downloadable software

Certain health and personal care products

To make a return, you must present us with a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only a partial refund is granted: (if applicable)

* Books with obvious signs of use.

* Opened CDs, DVDs, VHS tapes, software, video games, cassettes, or vinyl records.

* Any item that is not in its original condition, is damaged, or is missing certain parts for reasons not due to an error on our part.

* Any item that is returned more than 14 days after delivery.

Refunds (if applicable)

Once we have received and inspected the returned item, we will send you an email to confirm that we have received it. We will also inform you of our decision regarding the approval or rejection of your refund request.

If your request is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain number of days.

Late or missing refunds (if applicable)

If you have not yet received your refund, please check your bank account again first.

Then, contact the issuer of your credit card, as there may be a delay before your refund is officially posted.

Then, contact your bank. There is often a processing time required before a refund is posted.

If after completing all these steps you still have not received your refund, please contact us at ewazyo2018@gmail.com.

Sale items (if applicable)

Only full-price items can be refunded. Unfortunately, sale items are not refundable.

Exchanges (if applicable)

We only replace an item if it is defective or damaged. If in this case you wish to exchange it for the same item, send us an email at ewazyo2018@gmail.com and send us your item to: H1G 2S2.

Gifts

If the returned item was identified as a gift at the time of purchase and it was sent directly to you, you will receive a gift credit equal to the value of your return. Once we have received the returned item, a gift certificate will be sent to you by mail.

If the item was not identified as a gift at the time of purchase, or if the gift giver preferred to receive the item first to give it to you later, we will send a refund to the gift giver and they will know that you returned the item.

Shipping

To return a product, you must send it by mail to: H1G 2S2.

You will be responsible for paying your own shipping costs to return your item. Shipping costs are not refundable. If you receive a refund, the return costs will be deducted from it.

Depending on where you live, the time required to receive your exchanged product may vary.

If you are shipping an item worth more than $100, you should consider using a delivery service that allows you to track the shipment or purchasing shipping insurance. We do not guarantee that we will receive the item you return to us.